OKPAY Finance
Last Updated: 2 September 2026

The Website operator details
Operating name
OKPAY FINANCE LTD (registration number BC1394795), operating as OKPAY Finance
Business address
13353 Commerce Parkway, Unit 2353, Office# 317, Richmond, British Columbia V6V 3A1, Canada
Contact email
info@OKPAY.finance
Contact phone
+1 (778) 200-5754

 This Privacy Policy explains how OKPAY FINANCE LTD (registration number BC1394795), operating as OKPAY Finance ("we", "us", or "our"), collects, uses, and discloses personal information when you visit okpay.finance (the "Website") or submit an enquiry through our contact form. OKPAY Finance is the sole data controller in respect of personal information collected through the Website. We handle personal information in accordance with Canadian privacy law, including the Personal Information Protection and Electronic Documents Act ("PIPEDA") and, to the extent applicable to our activities in British Columbia, the British Columbia Personal Information Protection Act ("BC PIPA").

1. The Information You Give Us

When you submit an enquiry through our contact form, we collect the information you choose to provide, which may include:

• your company's legal name;

• your company's trading name, if different;

• your company's website address;

• the name of your authorised representative;

• a description of your business activities and business model;

• the services you are enquiring about and their intended use;

• your contact e-mail address; and

• your contact phone number.

Please do not include sensitive personal information in your enquiry unless it is necessary for us to assess your request.

2. Information We Collect Automatically
When you visit the Website, certain technical information is generated automatically, including:

• your IP address;

• browser type and version;

• device and operating system information;

• the site that referred you to us;

• the pages you view;

• your approximate location, as derived from technical information; and

• the date and time of your visit.

Some of this information is collected through our hosting infrastructure, security systems, and analytics tools.

3. How We Use Your Information

We use the information you provide to review and respond to your enquiry, assess whether our services are a fit for your business, communicate with you about a potential business relationship, and, where a relationship is established, provide our services and meet our associated legal and regulatory obligations.

We use technical information to operate, secure, and improve the Website and to understand how it is used. We do not use information submitted through our contact form for purposes unrelated to your enquiry without an appropriate basis for doing so.

4. Your Consent
Canadian privacy law generally requires us to have your knowledge and consent to collect, use, or disclose your personal information, except where an exception applies. Your consent may be:

• express - for example, when you complete and submit our contact form; or

• implied - for example, where you provide information for an obvious purpose, such as a phone number provided so that we can call you back.

In limited circumstances, we may collect, use, or disclose personal information without consent, including where permitted or required by law, to comply with a legal or regulatory obligation, to investigate a breach of an agreement or of the law, or in an emergency that threatens life, health, or safety.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the details in Section 14. Withdrawing consent may limit our ability to respond to your enquiry or provide services to you.

 5. Cookies and Analytics
The Website uses cookies and similar technologies for functionality, security, and analytics purposes, including Google Analytics. By using the Website with your browser's cookie settings enabled, you consent to our use of cookies as described in our separate Cookie Policy, which explains the categories of cookies we use and how you can control or disable them.

6. Who We Share Your Information With                       
We may share personal information with trusted service providers who help us operate the Website and our business, including:

• website hosting and infrastructure providers;

• security providers;

• analytics providers, including Google Analytics;

• e-mail and communication providers used to handle enquiries; and

• our professional advisers, and, where legally required, public authorities.

We do not sell personal information.

 7. Cross-Border Data Processing
Some of our service providers, including Google Analytics, may process personal information outside Canada, including in the United States. Where this occurs, we take reasonable steps to ensure the information receives a level of protection comparable to that required under Canadian privacy law, including through contractual commitments with our service providers. By submitting information to us, you acknowledge that it may be processed in a jurisdiction with data protection laws that differ from those in Canada, and may be accessible to the courts, law enforcement, or national security authorities of that jurisdiction.

8. How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including to respond to your enquiry, maintain a record of our business communications, and meet our legal and regulatory obligations, after which it is securely deleted or anonymized. Technical and analytics information is retained according to the settings of the relevant service providers.

 9. No Automated Decision-Making
We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects on individuals.

 10. Your Privacy Rights
Under PIPEDA and, where applicable, BC PIPA, you have the right to:

• access the personal information we hold about you;

• challenge the accuracy and completeness of that information and have it corrected;

• withdraw your consent to our collection, use, or disclosure of your information, as described in Section 4; and

• file a complaint about our handling of your personal information.

You may also ask us to delete personal information we hold about you, and we will act on that request where it is reasonably possible to do so and we are not otherwise required by law to retain the information.

To exercise any of these rights, contact us using the details in Section 14. If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner of Canada, or, where BC PIPA applies to our activities, the Office of the Information and Privacy Commissioner for British Columbia.

11. Security
We maintain reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, loss, or alteration. No method of transmission or storage over the internet can be guaranteed to be completely secure.

 12. Children's Privacy and Third-Party Websites
The Website is intended for a business audience and is not directed at children; we do not knowingly collect personal information from children through the Website.

The Website may also contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before providing any personal information to them.

 13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. The updated version will be posted on this page with a revised "Last Updated" date.

 14. How to Reach Us
Questions, requests, or complaints about this Privacy Policy or our handling of your personal information can be directed to:

OKPAY Finance
Address: 13353 Commerce Parkway, Unit 2353, Office# 317, Richmond, British Columbia V6V 3A1, Canada
Email: info@OKPAY.finance
Phone: +1 (778) 200-5754